Terms of Service

1. Agreement

These Terms are a contract between you and sydbin(“we”, “us”). They cover the Group Post Alerts website, your account, and the Group Post Alerts for Facebook GroupsChrome extension (the “Service”). By creating an account or installing the extension you accept them. If you do not accept them, do not use the Service. Our Privacy Policy forms part of this agreement.

2. What the Service does

The Service monitors Facebook groups you already belong to, filters the posts against keywords and criteria you define, and notifies you when something matches. It reads content that is already visible to you when you are signed in to Facebook yourself.

The Service is read-only on Facebook. It does not publish posts, write comments, send messages, react to content, or join groups on your behalf. Automated publishing is not part of this product, and nothing in these Terms should be read as offering it.

3. Eligibility and your account

• You must be at least 18 and able to enter a binding contract.
• An account is for one person or one business. Do not share credentials or resell access.
• You are responsible for your login details and for everything done under your account.
• The information you give us must be accurate and kept current.
• We may limit one subscription to one linked Facebook account to prevent shared use.

4. Trial

New accounts can start a 10-day trial. A valid payment method is required to begin it, and we may verify the card. At the end of the 10 days the subscription converts automatically to the monthly plan and your payment method is charged, unless you cancel before the trial ends. One trial per person, business, or payment method; we may refuse a repeat trial.

5. Pricing, billing, and renewal

• The monthly plan is $22 per month. The yearly plan is $190 per year, billed in one payment.
• Subscriptions renew automatically at the end of each period until you cancel. You authorise us and our payment provider to charge your payment method on each renewal.
• Payments are processed by Creem. Their terms apply to the payment transaction itself, and we never receive your full card number.
• Prices exclude taxes unless stated. Where sales tax, VAT, or GST applies, it is added at checkout.
• We may change prices. Existing subscribers get at least 30 days’ notice by email before a change affects their renewal, and you can cancel before it takes effect.
• If a payment fails, we may retry it and may suspend access until it clears.

6. Cancellation and refunds

Cancel any time from your billing page. Cancellation stops the next renewal; your access continues until the end of the period you already paid for. We do not automatically refund unused time in the current period.

If the Service fails to work as described and we cannot fix it, contact support@grouppostalerts.com within 14 days of the charge and we will review a refund in good faith. Where local consumer law gives you a stronger refund or withdrawal right, that law applies and nothing here limits it.

Please contact us before raising a chargeback. Chargebacks filed without contacting us first may result in the account being closed.

7. Acceptable use

You agree not to:

• use the Service on groups you have not legitimately joined, or to access content you cannot already see yourself;
• collect, compile, resell, or redistribute post content or member data as a dataset or product;
• use the Service to send spam, harass anyone, or run deceptive outreach;
• use the Service to gather special-category personal data, or data about people under 18;
• circumvent plan limits, share one subscription across separate businesses, or resell access;
• reverse engineer, decompile, or copy the Service except where that right cannot be excluded by law;
• break any applicable law, including data protection and anti-spam law.

8. Third-party platforms and account risk

Facebook is operated by Meta, not by us. You remain bound by Facebook’s own terms, and you are responsible for staying within them. Read this section carefully:

• Meta may rate-limit, restrict, suspend, or disable any account at its own discretion. This can happen with or without automation, and we have no control over it or visibility into it.
• We are not responsible for any restriction, suspension, loss of access, or loss of data on Facebook or any other third-party platform, however it arises.
• Meta can change its site, its markup, or its policies at any time, which may break or degrade the Service without notice. We will try to adapt, but we cannot guarantee continued compatibility.
• Alerts delivered to Discord, Slack, Microsoft Teams, Google Chat, or a custom endpoint are governed by those services’ own terms. You are responsible for who can read the channel you point us at.

You choose the monitoring frequency. Setting an aggressive schedule increases the risk of platform-side limits, and that choice and its consequences are yours.

9. Filtering accuracy

Keyword matching and AI relevance scoring are statistical. The Service will sometimes miss a relevant post and sometimes surface an irrelevant one. It is a tool for finding leads, not a guarantee of completeness or accuracy, and you should not rely on it as the sole basis for a business decision. We make no promise about the volume or quality of leads you will get.

10. Your content, our rights

Your keywords, criteria, and settings remain yours. You grant us only the limited licence needed to operate the Service for you, such as storing a backup you asked for. Posts the extension reads belong to their authors and remain subject to Facebook’s terms.

The Service itself — the software, models, interface, and branding — is ours. We grant you a personal, non-exclusive, non-transferable, revocable licence to use it while your subscription is active and you are complying with these Terms.

If you send us feedback or suggestions, we may use them without obligation or payment to you.

11. Availability

We aim to keep the Service running but do not promise uninterrupted availability. Monitoring runs in your own browser, so it requires your computer to be on, Chrome to be running, and you to be signed in to Facebook. Outages, maintenance, browser updates, and platform changes can all interrupt it. We may modify or discontinue features; if we retire something you paid for, we will give notice and refund the unused portion.

12. Disclaimer of warranties

To the fullest extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow these exclusions, in which case they do not apply to you.

13. Limitation of liability

To the fullest extent the law allows, we are not liable for lost profits, lost revenue, lost business, lost or restricted platform accounts, lost data, or any indirect, incidental, special, or consequential damages. Our total liability arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

14. Indemnity

You agree to indemnify us against claims, damages, and reasonable costs arising from your use of the Service in breach of these Terms, of applicable law, or of a third-party platform’s terms.

15. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, if your payment fails, or if we are required to by law. Where the circumstances allow it, we will warn you first and give you a chance to fix the problem. On termination your licence ends; the sections on acceptable use, disclaimers, liability, indemnity, and governing law survive.

16. Changes to these Terms

We may update these Terms. We will change the date at the top and, for material changes, notify you by email or in the app before they take effect. Continuing to use the Service after that means you accept the updated Terms. If you do not accept them, cancel before they take effect.

17. Communications

We will send you service messages about your account, billing, security, and outages; these are part of the Service and cannot be opted out of while your account is open. Marketing emails are separate and you can unsubscribe from them at any time.

18. Governing law and disputes

These Terms are governed by the laws of the Republic of Korea, without regard to conflict of law rules, and the courts there have jurisdiction. If you are a consumer, this does not deprive you of the protection of mandatory law in your country of residence. Please contact us first — most problems are resolved by email.

19. General

If any provision is unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign this agreement without our consent; we may assign it as part of a merger or sale of the business. These Terms and the Privacy Policy are the entire agreement between us about the Service.

20. Contact

Questions about these Terms: support@grouppostalerts.com.